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CASA has a variety of services for those in need. Please see below for detailed information.

emergency relief

Accommodation Requests & Emergency Relief

Only available through Intake

Please bring photo ID


CASA has a dedicated Outreach worker to support rough sleepers.


Our HomeStay Program is a FREE program that assists people at risk of becoming homeless to maintain their independence and remain housed through the support of case management.

home modifications program

Home Modifications to increase or maintain your functional independence so that you can continue to live and move safely about your home.

supported accommodation

CASA provides short term supported Crisis Accommodation for families (which are defined as one or more adults with children in their care). Accommodation requests can be made during all opening hours.

Community Housing

CASA manages a number of units and housing from several Community Housing programs.


The No Interest Loan Scheme is an alternative form of credit for households on a low income in Mackay. Loans are limited to $2000 with a 24 month term. There are no fees or interest charged. Contact us for a NILS appointment.

ndis supports

CASA is NDIS registered to provide Community Care supports and Home Care cleaning to NDIS approved participants. Contact for availability.

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